The next era of customer engagement is being defined by AI agents; intelligent, autonomous systems that can reason, act, and drive outcomes across the customer lifecycle. Agentforce sits at the centre of this transformation, enabling organisations to deploy AI-powered agents grounded in trusted customer data to unlock productivity, efficiency, and entirely new ways of working.
To support this growth, we are hiring an Agentforce Specialist Account Executive in Sydney to partner with our core Account Executives across the Commercial and Enterprise segments.
This is a specialist, co-prime role, working in close partnership with the primary AE to drive complex, high-value AI-led transformations. Success in this role requires the ability to operate at the intersection of business strategy and advanced technology, translating AI capabilities into clear, tangible business outcomes.
You will bring a strong point of view on AI, automation, and digital labour, and thrive in helping customers navigate ambiguity, simplifying complex concepts into practical, value-driven use cases.
What you'll be doing
* Partner with core Account Executives to identify, shape, and close Agentforce opportunities across a defined territory
* Lead end-to-end sales cycles for Agentforce, from discovery through to deal closure, in a co-prime capacity
* Drive deep discovery conversations to uncover customer challenges across productivity, cost optimisation, and customer experience
* Translate AI and automation capabilities into clear business outcomes, building compelling value cases and transformation narratives
* Develop and present Points of View (PoVs) that articulate how AI agents can reshape customer operations and deliver measurable ROI
* Engage both technical and business stakeholders—from IT and Data leaders to C-suite executives
* Collaborate cross-functionally across Sales, Solution Engineering, Product, and Customer Success to deliver a unified "One Salesforce" experience
* Position Agentforce in the context of broader Salesforce capabilities, including Data Cloud, Sales Cloud, Service Cloud, and Marketing Cloud
* Stay ahead of market trends in AI, automation, and digital labour to bring informed, credible insights to customers
What you should have
* Proven experience in enterprise or commercial B2B sales, ideally within complex, multi-stakeholder environments
* Experience selling AI, automation, data, or platform-based solutions
* Strong ability to translate technical concepts into business value, particularly in emerging technology areas
* A track record of consistently exceeding quota in a high-growth, high-change environment
* Experience leading consultative discovery and building executive-level relationships
* Familiarity with modern data and AI ecosystems (e.g. Snowflake, Databricks, AWS, GCP, Azure, ML/AI platforms)
* Strong commercial acumen, with the ability to build and articulate ROI-driven business cases
* Excellent communication, storytelling, and negotiation skills
Skills / Technologies
* AI & Automation platforms (Agentforce, generative AI, copilots, digital agents)
* Salesforce platform (Sales, Service, Marketing Cloud, Data Cloud)
* Cloud ecosystems (AWS, Azure, GCP)
* Data platforms (Snowflake, Databricks, BigQuery)
* Enterprise sales methodologies and value-based selling
Characteristics
* Curious and forward-thinking: Energised by AI and emerging technology, with a strong desire to continuously learn
* Commercially driven: Focused on outcomes, with a clear track record of delivering against targets
* Consultative: Able to guide customers through ambiguity and shape their thinking
* Collaborative: Thrives in a team-selling environment and builds strong internal partnerships
* Credible communicator: Comfortable engaging senior stakeholders with confidence and clarity
* Outcome-oriented storyteller: Connects technology to real business impact
Why this role?
Agentforce represents one of the most significant growth opportunities within Salesforce, sitting at the intersection of AI, data, and customer experience. This role offers the opportunity to be at the forefront of how organisations adopt AI—shaping not just technology decisions, but operating models and ways of working.
Why Join Salesforce?
* Play a key role in shaping how Australia's leading organisations adopt AI and digital labour to drive productivity, innovation, and customer outcomes
* Work with market-defining technology (Agentforce, Data Cloud, and the Salesforce Platform) at the forefront of the AI revolution
* Be part of a high-performing, collaborative team, partnering across the business to deliver meaningful customer impact
* Access world‐class enablement, career development, and internal mobility opportunities within a global organisation
* Benefit from a comprehensive rewards package including top‐tier health insurance, generous leave policies, wellbeing allowance, and education reimbursement
* Take advantage of 7 days of paid volunteer leave to give back to the community
* Thriving in a values‐led culture grounded in Trust, Customer Success, Innovation, and Equality
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