Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
The Opportunity
We have a great opportunity to shape and lead one of Vocus' most strategically important segments. As General Manager – Carrier Wholesale, you will take full ownership of setting the direction, driving growth, and elevating the performance of our Carrier Wholesale business.
Reporting to the B2B GTM Executive, you will define the segment strategy, govern commercial and operational performance, and build enduring executive‐level relationships with Australia's leading carrier partners. You will lead experienced sales and operations leaders, embed strong commercial rigour, and ensure the business is positioned for long‐term, sustainable growth.
Operating within Vocus' hybrid working model, this role requires regular engagement with carrier customers and network sites and offers the opportunity to influence outcomes at enterprise scale.
In this role, you will be responsible for:
* Develop and execute long‐term account strategies that address customer needs and identify white‐space, upsell and cross‐sell opportunities to drive sustainable growth.
* Build and expand relationships with senior stakeholders within carrier and wholesale customer organisations through regular business reviews and value‐add engagement.
* Set and deliver retention and expansion targets, ensuring accurate forecasting and consistent revenue growth across the portfolio.
* Govern CRM discipline across accounts and opportunities, ensuring transparency of pipeline, engagement activity and deal status.
* Define and deliver the sales strategy and business plan for the carrier wholesale segment, aligning with corporate objectives and market opportunities.
* Lead and govern first‐line sales and operations managers, reviewing aggregated performance and pipeline, and intervening as required to ensure targets are met.
* Sponsor and govern key strategic sales initiatives, including new market entry, solution launches and strategic account programs.
* Partner closely with senior leaders across Sales, Product, Marketing, Finance and Operations to ensure alignment with roadmaps, campaigns and delivery capability.
What you'll bring to the role:
* To be successful in this role, you will have 10+ years' proven experience as a multi-team regional sales leader within a carrier or wholesale environment.
* Strong commercial acumen with a proven track record of delivering revenue growth and margin outcomes. You will also bring structure, governance and discipline, to drive operational improvement across the team.
* Demonstrated expertise in executive‐level stakeholder and ecosystem leadership, including C‐suite and government engagement. Ability to represent the business in strategic relationships and confidence in tough commercial and strategic conversations.
* Advanced capability in segment strategy, resource allocation, forecasting, governance and escalation management. Strategic thinking about market entry, capabilities, and growth levers, Sponsorship of strategic initiatives (not just BAU execution) and ability to connect strategy to operating model to results.
* Proficiency in deal strategy, complex negotiations, contract and pricing governance, and large‐scale account planning.
* Strong track record and experience building high‐performing leadership teams and the ability and comfort in coaching, challenging, and holding managers accountable.
* Bachelor's degree preferred or MBA highly regarded.
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
* Diverse and dynamic teams with a supportive and inclusive culture.
* Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
* Flexible hours and a hybrid working environment.
* Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
* Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
* Study assistance programs to excel your personal growth, learning and development.
* Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
About Us
As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high‐capacity fibre connecting people, businesses, governments and communities across Australia to the world. Through our well‐known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you'd do a great job, but are worried you don't tick every box, we encourage you – we know that diverse groups are less‐likely to apply for roles they're not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
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