Job Title: Desktop Support Technician
**About the Role:**We are seeking a skilled and enthusiastic Desktop Support Technician to join our dynamic IT team. In this hands-on role, you will be responsible for setting up and maintaining a wide range of devices, including laptops, desktops, tablets, printers, and phones. You will provide friendly and efficient support to staff, troubleshoot issues, and offer guidance on desktop and email tools.
**Key Responsibilities:**
* Ability to work remotely if required.
* Ability to work autonomously and contribute effectively in a team environment.
**Required Skills and Qualifications:**
Essential Requirements:
* Tertiary degree in Computer Science or relevant Microsoft certifications.
* Extensive experience with Microsoft System Center Configuration Manager (SCCM) and Intune packaging is highly desirable.
* Strong troubleshooting and analytical skills.
* Experience in endpoint and mobile device management.
* Experience in managing printers, phones, and unified communication platforms.
**Benefits:**
Flexible Work Arrangements:
Our organization offers flexible work arrangements that allow employees to achieve a better work-life balance. This includes purchase leave opportunities.
Culture & Benefits:
* Salary packaging for living expenses such as rent/mortgage plus meals, entertainment, and holidays.
* Access to Staff Fitness program.
* Staff rewards and recognition programs.
**Location Options:**
Our organization has multiple locations throughout the region, offering a range of employment opportunities. Each location provides a unique blend of urban and rural environments, allowing employees to choose the best fit for their lifestyle.
For more information about each location, please visit the following links:
• Ballarat Region: [link]
• Horsham Region: [link]
• Dimboola Region: [link]
• Edenhope Region: [link]
• Maryborough Region: [link]
• Stawell Region: [link]
• Ararat Region: [link]
Our organization is committed to providing a diverse and inclusive workplace, and we encourage applications from individuals who share our values. We are an equal opportunities employer and welcome applications from all qualified candidates.