Make a Difference in Hospitality
Our iconic beachfront property offers the perfect luxury escape nestled close to the city of Sydney.
We offer exclusive experiences and outstanding service, boasting views of Manly Beach. Our hotel has been renovated with the ultimate guest experience in mind.
Our approach reveals a genuine, professional and honest sense of service, providing lasting memories of local experiences. We attract friendly, diverse and engaging people who are intrinsic to our lifestyle.
The Role
Join our Reservations team as we look for a new member to join our close-knit family of 5.
Responsibilities include:
* Warmly responding to all reservations enquiries - you are the voice of our property
* Positively highlighting and promoting our 200+ room beachfront property
* Strong attention to detail ensuring accurate recording and data to ensure memorable experiences and stays for our guests
* A can-do attitude as you turn 'problems' into proactive opportunities
Requirements
We are looking for someone with:
* A natural ability to authentically connect with people over the phone
* Excellent time management skills
* Exceptional communication and customer service skills
* Flexibility to work various shifts, predominantly Monday - Friday, however with some Saturdays and public holidays as required
* IT savvy and previous experience with Hotel systems (Opera) favourable
What's in it for You?
You will receive:
* Great industry benefits (hotels and restaurant discounts, gym discounts, etc.)
* A fun, supportive and energetic team
* Work-life balance (flexible working hours between Monday - Friday with the occasional Saturday)
* Opportunity to ignite your career within a GROWING international hotel group
* Paid Birthday leave
* Beach front location (head off for a swim after/before work)
We encourage Aboriginal & Torres Strait Islander people to apply.
This is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then apply now.
],