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Administration assistant

Heartland Technology
Posted: 17 March
Offer description

Heartland Technology – Ashburton, South Island

Full time

17d ago, from Institute of Data New Zealand

Based in our Timaru or Ashburton office, this position would suit applicants with experience in an Administion role. Administrators at Heartland Technology are an integral part of the brand promise - It's all about service. We aim to provide our customers with the highest level of professional and personal customer service through the installations, repairs and technical support of our products.

We are looking for a proactive, detail-oriented Administration Assistant to support our Administration, Service, and Sales teams. This is a key role within our business, ensuring contracts, jobs, billing, and administrative processes are accurately entered, maintained, and supported across multiple systems — particularly Jim2 (our main software).

Key Responsibilities
* Answer phones, log service jobs, and sign out toners as required
* Create, process and maintain customer and sales contracts
* Monitor and assist with Service Folder emails
* Respond to Accounts Receivable email queries
* Accurately receipt incoming stock into the system
* Maintain Canon NZ contracts and jobs
* Complete Start of Month tasks, including maintaining customer spreadsheets and ensuring accurate records in Jim2
* Assist with
End of Month processes
* Log meter collection jobs for machines without automated meter reads
* Support the review and checking of high billing jobs
* Assist with Accounts Payable processing
* Assist with Jim2 audits to ensure data accuracy and compliance
* Provide backup support for screen and software ordering
* Support sales with spreadsheets and reporting

You'll thrive in this role if you're highly organised, confident juggling priorities, and happy stepping in to assist different people during busy periods. Please apply by emailing a cover letter and a copy of your CV to ****@heartland.nz

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