Customer retention is a critical aspect of any successful business.
This role will be responsible for managing customer relationships and ensuring timely resolution of issues. Strong communication skills, both written and verbal, are essential for this position.
* Maintaining positive relationships with existing customers
* Identifying and resolving customer complaints in a timely manner
Required Skills and Qualifications:
* Customer service experience, preferably in the gas industry
* A strong ability to communicate effectively with customers via phone, email or in person