Senior Risk Management Professional
About Us:
We're a leading provider of investment, advice, and insurance services. Our core values are Aspiring for our members, Unlock innovation, Performance with purpose, and Winning together. This commitment fosters a supportive work environment where each individual is empowered to thrive.
About Your New Role:
This senior leadership position reports directly to the COO, designed to elevate operational risk maturity across our Operations division. You will be the dedicated risk lead for Operations, shaping the division's approach to risk management at a pivotal time for the organization. You will work closely with colleagues in the Chief Risk Office to ensure effective risk management across the organization, guiding and influencing Operations management and team members.
Your Key Responsibilities Will Include:
* Partnering with senior leaders to embed effective first-line risk practices
* Analysing incident trends and operational risks, providing practical solutions and supporting resolution
* Constructively challenging and influencing business decisions to ensure risk-based insights support sound decision making
* Contribute to key change initiatives, regulatory programs, and the ongoing evolution of our operating model
In this role, you will advise on projects and broader change initiatives to ensure risk is appropriately considered.
About You:
You're an experienced risk professional with a proven track record in operational risk management, ideally gained within a complex operational environment. You understand the regulatory environment and can apply this knowledge pragmatically to day-to-day operations.
* You have 7-10 years of experience in operational environments
* You've successfully embedded first-line risk practices, advised operational leaders, and managed operational incidents
* You know how to balance strong risk management with commercial outcomes
You bring expertise in operational processes such as member transactions, contact centre operations, and back-office administration.
This is a high-impact opportunity to step into a hands-on yet strategic role, building capability, influencing senior stakeholders, and right-sizing risk practices to match the scale and complexity of our organization.
This role can be based in either Brisbane or Sydney.
Why Choose Us:
We pride ourselves on being a great place to work, where you matter. Here are some things that you will be able to enjoy:
* Workplace flexibility, with the option to work up to 50% of your week from home
* Up to 18 weeks paid parental leave + super
* Purchased leave
* Career pathways
* Reward and recognition program
* Employee Assistance Program
* Holistic benefits and well-being offer through Perkbox
If you're looking for a challenging and rewarding role, please read on.
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