Description At Crowne Plaza Perth, we're more than just a hotel - we're a riverside destination where exceptional service meets stunning views. As part of the global IHG brand, our renovated 187-room property stands proudly along the Swan River, offering uninterrupted views of one of Perth's most iconic landscapes of Langley Park. The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Night Auditor, you play a crucial role in overseeing hotel operations and security during overnight hours ( working 11pm-7am ). Working with the Night Manager, you are responsible for ensuring that all financial transactions are accurately reconciled and is in compliance with auditing requirements; while also delivering excellent services to our guests. This position requires excellent communication and problem-solving skills, high level of responsibility, trustworthiness, and reliability. Every day is different, but you’ll mostly be: Daring to Connect- be the one to make the first move with a guest; say hello first, take action first. Welcome and assist guests with late arrivals and early departures, delivering warm, attentive service throughout the night. Complete nightly auditing procedures — balancing transactions, reconciling room revenue, verifying rates, and producing accurate financial and operational reports. Supporting the Night Manager in monitoring hotel safety and security, ensuring all entrances are secure and promptly reporting any irregularities or incidents. Ensure completion of nightly checklists, maintain a tidy and welcoming lobby area, and assist with any additional front office tasks to ensure seamless overnight operations. Being our guests’ trusted contact – helping with everything from bill queries to restaurant recommendations. What we need from you: Previous customer service experience, preferably within the hospitality industry. Previous experience with Opera (PMS). Basic numerical and analytical skills, with excellent attention to detail and accuracy in financial transactions. Excellent interpersonal and communication skills to engage effectively with guests and colleagues. Reliability and flexibility to work overnight shifts, including weekends and public holidays. You must meet the legal requirement to work in Australia. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and staff meals. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.