Agency : Department of Planning, Lands and Heritage – Fremantle WA
Do you have a passion for history? A love of delivering unique visitor experiences? Here is your opportunity to combine both at one of WA's most fascinating and significant cultural attractions!
Join our team of Tour Guides at Fremantle Prison!
We are looking for engaging and enthusiastic Tour Guides to join the Fremantle Prison team. If you are interested in local history with a passion for sharing stories, we would love to work with you.
Tour Guides lead tours through the Fremantle Prison tourism site and present interpretative information to visitors in an engaging and entertaining manner.
This is an open pool recruitment process for permanent and fixed term part-time opportunities. Tour Guides are scheduled to work across seven days and some nights, working a minimum of four shifts a fortnight.
Suitable applicants will be placed in a pool from which appointments may be made for similar vacancies for a period of 12 months. This process may be used to fill future similar permanent or fixed-term positions that may arise within the Department and across the WA public sector in the next 12months from the initial date of appointment.
Fremantle Prison operates as part of the Department of Planning, Lands and Heritage (DPLH). DPLH is responsible for planning and managing land and heritage for all West Australians – now and into the future.
To find out more about Fremantle Prison and what it has to offer, please visithttps://www.fremantleprison.com.au/.
To be successful for this position, you need todemonstrate:
* Demonstrated ability to interact with customers in a consistent, welcoming, courteous, and professional manner.
* Well-developed communication and presentation skills with an ability to adapt to a wide variety of audiences, creating a positive experience.
* Demonstrated ability to adapt to unexpected circumstances.
* Demonstrate the behaviours within the leadership context as outlined below.
Core leadership behaviours outlined in Leadership Expectations are applicable to this role and should be demonstrated in the context of Personal Leadership. The Personal Leadership context is about the work of individuals not yet in traditional leadership positions who make a direct and immediate difference to the agency. The expected behaviours may be assessed during the recruitment and selection process.
About us
For more information on what we do, our recruitment process, and why working at the Department of Planning, Lands and Heritage is an attractive proposition, please visit the Department page on theDPLH website.
We have a comprehensive Applicant Information Pack to provide information about us, the values of the department and practical guidance on the process for you.
Benefits of Working at DPLH
DPLH offers a broad range of benefits including but not limited to:
* 12% superannuation, full employer contribution and salary packaging options
* Comprehensive learning and professional development opportunities.
* Cultural leave for Aboriginal and Torres Strait Islander staff
* Leave for study, bereavement, foster caring and parenting
* Free access to a confidential employee assistance program (EAP) for you and your family, which includes psychology and counselling services.
How to apply: All applications are submitted online. Select 'Apply for Job', located at either top or bottom of the screen, and follow the instructions; you will need to provide a:
* A comprehensive CV that clearly shows your skills, experience, and key achievements, including the details of two referees.
* A maximum two (2) page covering letter addressing the requirements outlined in the role.
FurtherInformation:
If you would like to know more, please give Tania Leahy a call on (08) 9336 92*** or email ***********@dplh.wa.gov.au to discuss the role in further detail. Please do not send your application to Tania or to seek their assistance with lodging your application.
Aboriginal and Torres Strait Islander applicants – For a confidential discussion about the recruitment process, please reach out to Barb Culbong from our Aboriginal Employment and Engagement team. You can contact Barb at 0408 895 ***, or email us at ***************@dplh.wa.gov.au.
The Department is an equal opportunity employer and as a measure to achieve equality under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position, may be prioritised for appointment.
Accessibility: If you have any communication or access needs that require adjustment to allow you to participate in this recruitment process, please contact our HR Services team on (08) 6551 94*** or email***********@dplh.wa.gov.au.
We can also be contacted via the National Relay Service on the below numbers:TTY/voice calls – 133 677Speak and Listen – 1300 555 *** or SMS relay – 0423 677 ***.
Special Requirements for this position:
* The Department will conduct a Nationally Coordinated Criminal History Check for applicants successful to this recruitment process.
* Hold a valid Western Australian Working with Children Check.
* Possession of or willingness to obtain a current 'Provide First Aid' Certificate.
* Availability and preparedness to work outside of normal hours to meet business needs and during the agency's annual closedown period, where operational requirements necessitate continued service delivery.
* Ability to meet the physical demands of working in different environments relevant to the Prison.
Please ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application, as late, emailed and proforma applications will not be accepted.
If you experience technical issues when submitting your application, contact ************@bigredsky.com, or please call (08) 6551 94*** for any other queries.
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