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The role
The position within the Training Team focuses on enhancing the skills and knowledge of the motor assessing team, ensuring they are fully trained and equipped to deliver on the company's promise of cost-effective, high-quality, and timely outcomes in motor assessing.
Brief Description
The role involves supporting Auto & General's objectives of delivering exceptional service and contributing to the continuous growth and development of its team, ensuring the company remains at the forefront of the insurance industry.
Key Responsibilities
Plan, create, prepare and deliver tailored training modules and programs for varying experience levels.
Incorporate blended learning approaches leveraging our MyLearning digital induction program.
Build collaborative relationships with key internal and external stakeholders to create innovative learning experiences.
Collect and analyze feedback to refine training programs for continual improvement.
Implement training programs using relevant pedagogy to enable learners to be agile and skilled.
Apply adult learning principles and methodologies.
Collaborate with SMEs to produce learning materials, videos, and assessments.
Update course content based on feedback and emerging trends.
Maintain accurate documentation and records within a LMS system.
May require interstate travel.
Experience Required
Experience in designing and delivering learning materials or similar environments is desirable.
Certificate IV in adult training and vocational learning (preferred but not essential).
Proficient with digital learning tools.
Excellent communication skills.
Experience in developing and implementing learning programs.
Highly organized and analytical.
Ability to work in fast-paced environments.
Understanding of compliance in the RTO or education sector.
Insurance industry experience is a plus but not essential.
Benefits of Working at A&G
Performance rewards including bonuses and perks.
Flexible leave options and additional paid days off.
Learning and professional development opportunities.
Community involvement through volunteering and fundraising.
Wellbeing support including mental health and fitness discounts.
Celebratory events and on-site activities.
Discounts on insurance and retail partners.
About Us
Auto & General is Australia’s fastest-growing major Motor and Home insurer, offering a range of insurance products through brands like Budget Direct, ING, Qantas, Virgin Money, and Coles Insurance. We value diversity and foster an inclusive culture.
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industry: Insurance
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