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Credit administrator & customer service

Melbourne
Agrifutures
Customer Services agent
Posted: 12 June
Offer description

* Join a leading business located in Collingwood (Full-time permanent role)
* Attractive salary package ($70,000 - $80,000 dependent on experience)
* Varied duties encompassing credit administration, master data and customer service

Organisational Profile

Our client is a highly regarded Australian business, with a strong reputation for quality, craftsmanship, and design excellence. With decades of history behind them, they have established themselves as a trusted partner across the country. Their product offering caters to a diverse customer base that values innovation, style, and durability. They continue to evolve with market trends while maintaining a commitment to exceptional service and long‐standing client relationships. This balance has enabled sustained growth and a loyal customer following within a competitive industry. Joining this business means becoming part of a stable, well‐respected organisation that values professionalism, teamwork, and continuous improvement, offering a genuine opportunity to build a long‐term career within a dynamic environment.

Position Description

* Processing new customer applications
* Data integrity checks on all accounts
* Completing credit checks on all accounts and applications
* Setting up new customers and accounts
* Perform credit reviews on existing accounts when required
* Varying tasks relevant to master data maintenance
* Answering and taking queries from customers – via phone and email
* Develop and maintain relationships with internal and external stakeholder
* Ad hoc tasks to assist the wider team
* Process invoices and various credit card payments as required

Ideal Candidate

* Superior communication skills both written and verbal
* Positive and vibrant personality, with a keen desire to learn and develop
* High level time management skills and the ability to meet deadlines
* Keen eye for detail and strong attention to detail
* Show initiative and be proactive in solving issues

Additional Benefits

* Join a close knit and supportive team environment, with excellent training provided
* Start as soon as you are able
* Attractive salary package ($70,000 - $80,000 dependent on experience)
* Modern office environment located in Collingwood
* Long term career potential in a full‐time permanent role
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