About the role
We're seeking a experienced, reliable and organised Export Operator to join our team at EIF International. In this full-time role, you will be managing business accounts and monitoring transport, import and export activities for our growing business.
This is an onsite position, 8am to 4pm, Monday to Friday, based in Campbellfield. We are looking for immediate start, ideally by early January.
What you'll be doing
You'll be responsible for managing export shipments from start to finish, ensuring smooth operations and strong customer service.
Key responsibilities include:
* End-to-end handling of export shipments (air and/or sea freight)
* Booking space with shipping lines and airlines
* Liaising with customers, overseas agents, carriers, and suppliers
* Preparing and checking export documentation (HBL/MBL, invoices, packing lists, COO, etc.)
* Using CargoWise for job management, billing, and documentation
* Monitoring shipments and resolving issues proactively
* Ensuring compliance with export regulations and company procedures
What we're looking for
* Minimum 3 years' experience in export operations within freight forwarding
* Strong working knowledge of CargoWise (essential)
* A hands-on, reliable approach to your work
* Strong attention to detail and time management skills
* Clear communication and a customer-focused mindset
* A positive attitude and willingness to support the wider team
* Someone with Permanent work rights in Australia
About us
EIF International is a New Zealand-owned, proudly family-run freight forwarding and warehousing business, with over 20 years of operation in New Zealand and nearly a decade in Australia.
Known for our exceptional customer service, strong commitment to compliance, and ongoing investment in the latest technologies, we believe the real strength of our business lies in relationships — with our customers and with our people.
Based in Melbourne, we offer a stable, respectful workplace where individuals are valued, supported, and treated like people — not numbers.
Why Join EIF International?
We're not a big corporate - and we don't want to be.
At EIF International, we value loyalty, honesty, and treating people properly. You'll work directly with approachable leadership who know your name, value your input, and support your growth.
We're not a big corporate — and we don't want to be.
What we Offer
* A stable, family-run business with long-term job security
* A friendly, supportive team environment
* Open communication and genuine respect
* Opportunity to grow as the business grows
* A workplace where effort is noticed and appreciated
Our Values
Our culture reflects values many employees appreciate:
* A fair go – everyone is treated with respect
* Family-style teamwork – we look out for each other
* Integrity – we do business the right way
* Accountability – we take pride in our work
* Long-term thinking – careers, not just jobs
If you're an experienced Export Operator looking for a company that values people as much as performance, we'd love to hear from you.