Part time | 60.8 hours per fortnight | Mandurah WA
Make a Real Impact at Palmerston Association
Since 1980, Palmerston has been a leader in AOD support across WA, helping people improve their wellbeing. We offer specialised services in alcohol and other drug treatment, mental health, and wellbeing, through counselling, group support, residential rehabilitation, and education—reaching communities across the Perth metro, Peel, South West, and Great Southern regions.
About the Role
Here's your opportunity to be part of a passionate, purpose-driven team that's making a genuine difference every day.
As an Alcohol and Other Drugs (AOD) Case Worker, you will support individuals as they transition from hospital back into the community. This role focuses on delivering ongoing, person-centred support to promote recovery, improve wellbeing, and strengthen connections with community-based services following discharge. As part of a wraparound care model, you will help bridge the gap between clinical mental health services and community organisations, supporting improved mental health outcomes and the effective management of alcohol and other drug use. This role is classified at Level 4 under the Social, Community, Home Care and Disability Services Industry Award 2010.
This role requires confidence, compassion, and a steady presence. Working alongside vulnerable individuals means facing complex situations, high emotions, and occasional setbacks. That's why we're looking for someone who embodies compassion, connection, acceptance, and respect—someone who can offer unwavering support while maintaining the ability to navigate difficult moments with confidence and care. With a commitment to excellence in service, you'll provide the stability and encouragement that empowers individuals on their journey toward change.
What We're Looking For
You're more than your qualifications—you're someone who brings heart, empathy, professionalism and a strong commitment to supporting clients in improving their wellbeing. The ideal candidate will meet the following selection criteria:
* Tertiary qualifications (or equivalent) in Social Work, Behavioural Sciences, Health Sciences, or a related discipline.
* Demonstrated experience supporting people experiencing alcohol and other drug (AOD) and/or mental health challenges.
* Current valid driver's licence and access to a reliable vehicle, with the ability to travel to various locations as required.
* A strong commitment to culturally safe practice, with the ability to engage respectfully and effectively with people from diverse cultural backgrounds.
* Proven experience in case documentation, reporting, and maintaining accurate client records.
* Experience working with individuals presenting with complex and co-occurring needs, including mental health and substance use concerns.
Why Join Us?
At Palmerston, we value people—our clients, our communities, and our staff. Here's what you can look forward to:
* Salary packaging up to $15,900 + $2,650 for meals/entertainment
* 5 days of life & wellness leave (pro rata)
* 9 weeks paid parental leave for the primary carer
* 2 weeks paid partner leave for non-primary carers
* Option to purchase an additional week of leave each year
* Partial access to long service leave after 5 years
* Flexible, family-friendly work arrangements
* 17.5% annual leave loading (award-based staff)
* 5 days paid gender affirmation leave
* Cultural leave (2 paid + 8 unpaid days) for Aboriginal and Torres Strait Islander staff
* Staff-led working groups (RAP, Rainbow, Environmental, Disability Access & Inclusion)
* Aboriginal Staff Forum to connect and collaborate
* Our annual Big Day Out brings staff together from all sites to relax, connect and celebrate our work
* We're Rainbow Tick accredited—the first and only AOD provider in WA to achieve this!
How to Apply
Ready to bring your passion to Palmerston? We'd love to hear from you.
Click "Apply" on Seek! Or, if its more convenient for you, drop off your application at one of our sites. Be sure to include:
* Your resume
* A cover letter addressing the selection criteria
* Answers to all application questions
* You'll need a valid WA Working with Children Check and a National Police Clearance (issued within the last 3 months).
We're reviewing applications as they come in—so don't wait!
Diversity makes us stronger.
We seek and welcome diversity and a breadth of experience and backgrounds in our teams. Aboriginal and Torres Strait Islander and people who identify as LGBTIQ+ are encouraged to apply.
Got questions? Contact Alex Markos at 0456 357 *** or email *******@palmerston.org.au
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