Job Title: Field Service Technician
We are seeking a highly skilled Field Service Technician to join our team. As a key member of our operations, you will play a vital role in ensuring the smooth delivery of services to our customers.
* You will be responsible for completing preventative maintenance and basic repair activities on generators and components at customer sites.
* In this role, you will diagnose and complete basic repairs using specialized tools and documented procedures.
* You will escalate unresolved issues to more experienced technicians and/or Supervisor.
* Preventive maintenance activities as per documented schedules and standards on power generation products in the field are also a part of your responsibilities.
* You will complete required documentation such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
* Maintaining service vehicle and tools for cleanliness and proper operation is essential.
* You will train electrical apprentices in and out of the branch.
* Cordinating jobs and responsibilities within the branch and delegating workload efficiently is also important.
Key Requirements:
* An apprentice trained Power Generation/Electrical Technician (or equivalent) with relevant certification/tickets.
* Diploma/Certificate from a recognized technical institution.
* Basic or Intermediate level knowledge of and/or experience with power generation products.
* High Voltage/Low Voltage Experience preferred.