Delivering exceptional customer experiences is at the heart of our operations. Whether in-store, at a distribution centre, or on the road, every day brings new opportunities to make a difference.
The Online Department plays a vital role in selecting and packing online orders for click and collect / concierge service or delivery to customers in our vans.
We're seeking an experienced leader to head the day-to-day running of the online department, ensuring a seamless and inspiring experience for our customers.
* Demonstrated leadership skills with experience in coaching and team development
* Taking a collaborative approach to achieving sales targets, managing costs, and rostering needs
* Maintaining high standards in visual merchandising, safety, compliance, and stock management
* Cultivating a customer-obsessed culture that values diversity
* Fostering a one-team environment that celebrates success