Gosnells, Australia
- Reference: 6783737
- **Full time (76 hours per fortnight)**:
- ** Nine-day fortnight option**:
- ** Generous superannuation (up to 17%, conditions apply)**:
- ** Free parking onsite**:
- ** Electric vehicle charging facilities onsite**:
- ** Health and wellness benefits such as free annual skin checks and flu vaccinations, biennial health assessments plus seasonal fitness/wellness sessions)**:
- ** Access to on-site gym facility (Civic Centre)**:
- ** Convenient location on Albany Highway and near Roe and Tonkin Highways**:
- ** Access to health fund corporate discount**:
- ** Salary range: $98,223 to $105,770 per year plus super**
**About the City of Gosnells (City)**
The City of Gosnells serves a diverse community of more than 135,000 residents. The City is a large local government in Western Australia with a reputation for professionalism, innovation and excellence. City employees enjoy a work environment that encourages professional development and promotes a healthy work-life balance.
**About this position**
In this position, you will deliver training to City officers on IT systems and tools, particularly in the Microsoft Office 365 product suite and other common and emerging technologies. You will also support training and change management initiatives related to IT governance, cybersecurity and information management.
In addition, you will assist the Service Delivery team by helping to triage support requests and ensure staff receive effective and customer-focused assistance.
**What we are looking for**
To be successful, you must be able to demonstrate:
- Sound knowledge of training concepts, course development and training delivery
- Broad knowledge of desktop software and information technology
- Effective communication skills, both verbal and written
- Strategic thinking to deliver creative solutions and contribute ideas for business improvement
- A high level of planning and organisational skills
- Demonstrated interpersonal skills with the ability to build positive working relationships with a diverse range of people
**Essential requirements**
- Driver's licence.
**Desirable requirements**
- Certificate 4 in Training and Assessment and/or significant experience in a similar role
- Significant experience in the design and facilitation of technology-focused training programs
- Exposure to Local, State or Federal Government
- Exposure to the Information Technology Infrastructure Library (ITIL) IT service delivery framework
- Exposure to the Prosci ADKAR organisational change management model
**In return we can offer you**
- A competitive salary and additional superannuation contributions
- Opportunities to grow your skills and career
- A supportive and forward-thinking work environment where your contributions shape the community's future.
**Ready to apply?**
Human Resources can be contacted on 9397 3362 for any questions.
**Applications close at 4pm on Monday 4 August 2025.**
- Applications Close: 04 Aug 2025