Job Title: Business Development Expert
Job Description:
The Mortgage Operations team is embarking on an exciting transformational journey, focusing on customer-centric service delivery and streamlining processes through a comprehensive program. As a Senior Business Analyst in the Continuous Improvement team, you will be responsible for evaluating and improving business practices across all business units within Mortgage Operations.
You will lead business analysis tasks in projects and programs using methodologies like Waterfall, Agile, and business process management. You will collaborate with stakeholders across Westpac Group to identify improvement opportunities, develop targeted solutions, and deliver innovative outcomes.
Required Skills and Qualifications:
* 4 – 6 years of experience in business process improvement, implementing LEAN methodologies, data analysis, and business case preparation within Financial Services.
* Experience coordinating, leading, and coaching team members to deliver multi-team projects on time.
* Demonstrated experience managing multiple business process re-engineering or transformation projects.
* Proven ability to engage with senior stakeholders effectively, facilitate workshops, and manage relationships to drive project success.
* Ability to communicate complex technical concepts clearly to non-technical audiences.
* Strong Data Analytics skills, advanced level in Excel (essential). Basic understanding of data systems (e.g., PowerBi) is also required.
Benefits:
* Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates.
* Flexible work arrangements to help you achieve a better work/life balance, along with various leave options including Culture, Lifestyle, and Wellbeing leave.
* Tailored learning and development opportunities to grow your career within the bank.
* Opportunities to give back to the community through volunteering initiatives.
Why Join Us?
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