ASSISTANT COMPLIANCE OFFICER
Clerk Grade: 5/6
Employment Type: Multiple Ongoing & Temporary opportunities
Hybrid vs In-office requirements - Office Location available across NSW (Parramatta, Gosford, Lithgow, Maitland & Wollongong)
Applications close :30th March 2026, Monday at 10am
Are you skilled in undertaking audits and investigations? Do you have an inquisitive mind and keen eye for detail and a strong understanding of financial documentation along with interpreting legislation? If so, we have an exciting opportunity for you to join our Business Taxes Team as an Assistant Compliance Officer at Revenue NSW.
Revenue NSW is the state's principal revenue management agency and is part of the Department of Customer Service (DCS). We manage taxes, fines, debts and administer grants in a fair, efficient and timely manner. Through this we give back to the community and fund essential State services for the people of NSW.
As an Assistant Compliance Officer, you will play a crucial role in conducting audits and investigations to ensure adherence to relevant laws and internal policies. You will research and make decisions and provide customer education on compliance related matters. Your attention to detail, strong analytical skills, and ability to communicate effectively is vital in this role.
About the role
As the Assistant Compliance Officer, you will:
* Utilise your Accounting or Finance knowledge to interpret financial documents and analyse information in a compliance setting.
* Meet customers or their external representatives such as accountants at their place of business, conduct interviews and review key documents.
* Analyse customer information from various external and internal data sources in compliance with relevant legislation and prepare reports outlining findings and recommendations.
* Advise customers of audit conclusions and work in collaboration with them to meet their obligations.
* Deliver customer focused education and connect them to relevant educational resources.
* Perform regular travel within the Sydney region where our customers are mainly located, and from time-to-time travel to areas outside of Sydney.
About You
To be successful in this position you will demonstrate:
* You will possess high ethical standards and integrity, with a commitment to maintain confidentiality.
* You will be detail-orientated and organised, with the ability to manage priorities and meet deadlines.
* You have a customer focused mindset and strive to put the customer at the forefront of everything you do.
* You will possess excellent communication and interpersonal skills, with the ability to educate others on compliance matter.
* You will possess a strong ability to plan and prioritise your workload whilst meeting monthly KPI's.
Working at DCS
* 35-hour working week, with opportunities for flex leave where additional hours are worked.
* Revenue NSW is proud of our diverse and regional teams. We welcome flexible, hybrid working arrangements with your office location at one of our many Revenue NSW working locations https://www.nsw.gov.au/departments-and-agencies/customer-service/dcs-building-access (subject to approval and availability).
* Learning tools are available for ongoing professional development.
* Health and wellbeing programs.
Who we are
By putting the customer at the centre of all programs and initiatives, we are transforming the way government interacts with the people of NSW. Our services are designed so that everyone can access and interact with them in a meaningful way.
DCS is focused on delivering customer service, digital transformation and regulatory reform to more than 8 million people.
From safety inspectors to marriage celebrants, from customer service representatives to emergency response teams, our people are dedicated to making the lives of our customers better.
We are here to help
Need some help with your application? - The capability application tool helps job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government. To access the tool please click here.
If you do not meet all the criteria but still feel that you can succeed in this role, we welcome your application. You can discuss any enquiries regarding this role with Catherine Walker on 02 7808 6742 or at .
If you are successful in progressing through the application process, you may be asked to an interview and additional assessments.
Successful candidates will be subject to pre-employment checks including a criminal history check, entitlement to work check, and reference checks.
This recruitment process may be used to create a Talent Pool for similar opportunities that become available over the next 18 months.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.
Visit our Careers site to find out more about us and our colleagues.
Salary Grade 5/6, with the base salary for this role starting at 99,938 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Neha Bajaj via .
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 30 th March, Monday @10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351.
For more information, please visit
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Information on adjustments available for the recruitment process