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Customer service team member

Dubbo
Bunnings Group
Customer Services agent
Posted: 20 January
Offer description

Team Member Customer Service
• Dubbo, New South Wales, Australia


What's in it for you

* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few*
* Free standard OnePass membership
* Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
* We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build


About the role

Our team members are the face of Bunnings, always ready to give it a red-hot go They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.

The Dubbo Warehouse is looking for a team member to join their flooring team full-time. We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.


What's involved

* Provide our customers with the best experience across the store
* Manage stock efficiently while keeping the workspace clean and tidy
* Serve customers with a smile at our checkout registers
* Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it


Who we're looking for

We're looking for team members who are passionate about helping others and eager to learn and grow. Whether you have a green thumb, is into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you


You'll need

* A genuine passion for customer experience with energy and enthusiasm
* To be able to approach, connect and confidently interact with customers
* An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
* To act with integrity, be safe and do your best
* The availability to work flexible hours (including late nights, early mornings and weekends)


Application Process

* Submit an application and complete an online chat interview (20 minutes)
* If successful, next step includes an online video interview (15 minutes)
* If you're a match, we'll invite you to an onsite meet and greet with our leaders (20 minutes)


Diversity & Inclusion

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need any adjustments, just let us know - we're here to help.

If you've got the experience, skills, and drive to grow - but don't quite nail every part of the job description - we still want to hear from you. For support, contact us at

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

All background checks may be required. Police, employment, medical and qualification checks. If a police check returns a criminal record, Bunnings will assess whether the record impacts your ability to perform key requirements of the role.

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