Join the Key Health Team – Medical Receptionist
About Key Health
At Key Health, we are dedicated to creating a supportive, professional, and welcoming environment for both our team and our patients. We take pride in delivering comprehensive, person-centred care and building lasting relationships with our patients—focusing on what they need, value, and desire for their health and wellbeing.
We are seeking enthusiastic part-time and casual receptionists to join our expanding team.
The Opportunity
We are looking for a team member who is flexible and committed. A strong team player with a passion for customer service will thrive in this role. Above award rates offered to the right candidate.
Key Responsibilities
* Provide exceptional front desk service including greeting patients, managing appointments, and handling phone and email enquiries
* Perform administrative tasks such as scanning, filing, patient recalls and reminders
* Screen and triage patients as appropriate
* Support doctors with daily administrative needs including sending information, result follow-ups, and liaising with other healthcare providers
* Maintain practice cleanliness and organisation
* Process patient payments via TYRO and HICAPS, batch Medicare claims, and complete daily banking reconciliation
* Ensure infection control and cold chain protocols are followed in line with company procedures
* Open and/or close the clinic as required (shifts range between 7:30am – 5:30pm)
About You
We are looking for someone who brings energy, professionalism, and attention to detail to the role. Ideally, you will have:
* Excellent written and verbal communication skills
* A strong commitment to customer service
* The ability to work collaboratively in a team environment
* Strong organisational and multitasking abilities
* Previous experience in administration or customer service (medical reception experience is an advantage but not essential – training will be provided)
* Proficiency in English (written and spoken)
* Solid computer literacy and ability to quickly learn new software systems
Why Work With Us?
At Key Health, we value our team and are committed to providing a flexible and rewarding work environment. You will be part of a supportive culture that values growth, learning, and collaboration. Onsite training and mentoring will be provided.
Job Types: Full-time, Part-time, Casual
Pay: From $29.00 per hour
Benefits:
* Professional development assistance
Application Question(s):
* Do you have experience with Best Practice software
Experience:
* Medical receptionist: 1 year (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person