Overview
Bishops Transport is a family-owned transport company seeking a highly motivated and detail-oriented Operations Administrator to support the Port Hedland Depot Manager on a full-time basis. This role is essential in ensuring the smooth and efficient functioning of our administrative processes. The successful candidate will play a crucial role in maintaining accurate records, delivering exceptional customer service, and supporting various administrative tasks.
Responsibilities
* Oversee office operations, including managing emails, handling customer queries, answering phone calls, and ensuring customers receive their freight with the correct paperwork.
* Provide outstanding customer service by responding to inquiries, assisting customers, and resolving issues professionally and efficiently.
* Accurately enter Consignment Note information.
* Create Manifests and Supplier Payment Authorities (SPA's).
* Prepare drivers' paperwork and conduct quality checks on returned documentation.
* Work closely with the Depot Manager to ensure smooth daily operations.
* Perform general administrative ad-hoc duties as required.
* Maintain the office to a high professional and functional standard.
* We are looking for a proactive individual who values safety—for themselves and their team. This role is ideal for someone who thrives in a dynamic environment and enjoys new challenges each day.
Skills & Experience
* Strong attention to detail, with a focus on accurate data entry.
* Experience in the transport and logistics industry is advantageous but not essential.
* Proficiency in Microsoft Office Suite and general computer literacy.
* Ability to manage multiple tasks, prioritize responsibilities, and maintain an efficient workflow.
* Strong verbal and written communication skills.
* Problem-solving abilities within a fast-paced environment.
* Capability to work both autonomously and as part of a team.
Application
If you are looking for a role that will support your professional growth and provide opportunities to develop your administration skills, we encourage you to apply.
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