Overview
Regulatory Service Officer, Nowra/Bega – Regional Operations Directorate
Grade: Clerk Grade 3/4
Duration: Ongoing, (permanent)
Starting salary: $84,659 to $92,701 plus leave loading and superannuation
Location: Nowra or Bega, attendance in office is required as per our Workplace Agreement. Some travel between locations
About SafeWork NSW
SafeWork NSW is the state’s workplace health and safety regulator. Our focus is to protect NSW workers by preventing and reducing work related fatalities, serious injuries, and illnesses by securing compliance with work health and safety and associated legislation.
About the team
SafeWork NSW Operations Regional directorate has a strategic approach to supporting safe, healthy, and productive workplaces in Regional NSW. This approach focuses on protecting NSW workers through strategic stakeholder engagement, evidence-based and risk-focused harm prevention initiatives, and proportionate and targeted regulatory responses to incidents and service requests.
By engaging with stakeholders, implementing data-driven initiatives, and responding effectively to incidents, SafeWork NSW aims to reduce workplace harm and incidents in Regional NSW, promoting a culture of safety and health in NSW workplaces.
Your responsibilities will include
- Providing administrative support to the Manager, Team Coordinators, Inspectors and project teams such as assisting with meetings, processing motor vehicle run sheets, reconciling PCard expenditure, issuing and archiving accountable books, making travel bookings, assisting with use of computer applications and reporting
- Supporting the coordination of events, information sessions and workshops
- Developing internal and external communications to a wide range of stakeholders
- Ensuring record keeping is maintained in accordance with current policies and procedures and that confidentiality and privacy requirements are met
- Maintenance and ordering of office equipment and supplies, maintaining PPE supplies, coordinating facility maintenance and periodic testing
For more information on the role and its accountabilities, view the role description.
About you
- Experience providing a variety of administrative support services with competing priorities and capable of working independently without direction and as part of a team
- Experience coordinating small-scale events, including managing travel bookings
- Understanding of routine financial processes, including raising purchase orders, processing invoices using SAP and managing corporate credit cards and expense
- Experience in researching, collecting and collating information
- Ability to handle sensitive information and maintain confidentiality and have a proven high level of attention to detail
- Ability to respond to enquiries using sound judgement and display resilience
- Have a high level of skills across a range of Microsoft applications
Desirable requirements
There is an expectation to travel to some field days and other SafeWork events and on occasion, to work between the two offices at Nowra and Bega.
How to Apply
Your application should include:
- A covering letter (maximum two pages) detailing the skills and experience you would bring to this role, including demonstrated examples
- You should also include an up-to-date resume (of no more than five pages)
Any questions about this role? For enquiries relating this recruitment, please contact Tayla Gibbs at the email address provided in the original.
Our Commitment to Diversity, Inclusion & Flexibility
We recognise that flexible working enables us to foster a productive and engaging workplace. Employees are expected to work principally in an approved office, workplace or related work site.
We are committed to diversity, inclusion, and current ways of working. The Department of Customer Service serves all the people of NSW, and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.
Salary Grade 3/4, with the base salary for this role starting at $84,659 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Raji Subramanian via email.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Thursday 2nd October 2025 (9:59 AM)
Careers at Department of Customer Service
Belong in our diverse and inclusive workplace
The Department of Customer Service is an equal opportunity employer. We welcome applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, people with disability, LGBTIQ+ community, veterans, carers, refugees, people in regional NSW and people of all ages.
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📌 Regulatory Service Officer
🏢 Nsw Government
📍 Bega