CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170 customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you! We are looking for Customer Experience Evaluators (CXEs) based in Townsville, Australia who are keen on sharing their opinion about their experience in a luxury store. As a CXE, you will conduct discreet evaluations of your favourite luxury brands in markets such as beauty, fashion, jewellery, watches or automobiles and give us your feedback. Apply now and join us to experience luxury retail. We look forward to welcoming you to our CXG community! Requirements Must be 25 years of age or older. Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance, project-based position Flexible working hours