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Customer service agent

Brisbane
Intercruises Shoreside & Port Services
Customer Service Agent
Posted: 12 September
Offer description

**Customer Service Agent - Hospitality Staff-Noosa**

**Location**: Noosa, Queensland

**Business Sector**: Intercruises Shoreside & Port Services

**Contract Terms**: Casual/Seasonal (hourly rate)

Join our team and be part of unforgettable experiences, from cruise line operations to exclusive VIP sporting events — all in the heart of the city.

**Intercruises Shoreside & Port Services are looking for Hospitality Staff to assist with a high-profile sporting event taking place from Jun 2025 - Aug 2025. We are looking for team members to work at the following locations**:

- **Airport, Hotels and Sporting Grounds**

You'll be part of a fun, fast-paced and vibrant work environment where no two days are the same. See some our clientele below:

- Royal Caribbean Cruise Line
- Celebrity Cruises
- Silversea Cruises
- Viking Ocean Cruises
- Disney Cruise Line
- Azamara Cruises
- **Lions Rugby Travel Group**

Does this feel like something you'd be interested in?

While any customer service experience you have is a bonus, it's more important to us that you just have a passion for delivering great service to our guests. Along with your excellent communication skills, you'll need to have a genuinely helpful, flexible, and professional personality coupled with the ability to work in a team-based environment.

Your responsibilities include:

- Ability to work with mínimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information.
- Ability to continuously walk and stand to direct guests for extended periods of time.
- Ability to confidently speak in front of large groups and perform multiple tasks simultaneously.
- Ability to fully commit to an extensive training program and upon completion, a work schedule will be assigned.

At Intercruises Shoreside & Port Services we know people are as diverse as the destinations we send our guests to. Just as travel is about exploration, we are on a continuous journey to make our work culture more inclusive. There's more than one way to be the perfect fit, we here at Intercruises Shoreside & Port Services welcome people of all backgrounds and are proud of our diverse staffing pool.

**Job Types**: Casual, Seasonal

**Experience**:

- Customer Service: 2 years (required)

Work Location: In person

Application Deadline: 25/06/2025
Expected Start Date: 01/07/2025

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