A key role has arisen for a skilled customer service professional to support customers across a renowned government program in a fast-paced contact centre with full-time hours and opportunity to work in a structured environment focused on meeting performance targets.
Key responsibilities include:
* Respond to customer inquiries and resolve issues promptly
* Communicate effectively with customers via phone, email, and chat
* Foster strong relationships with customers through exceptional service
To be successful, you will require:
* 2-3 years of customer service experience
* Excellent communication skills
* Comfortable with office systems
This position offers the chance to work in a dynamic environment with a reputable organization and contribute to delivering high-quality services to the community.
Requirements
* Customer Service Experience
* Communication Skills
* Office System Familiarity
What We Offer
Our organization values its employees and provides a supportive and inclusive work environment. We offer competitive salaries, opportunities for growth and development, and a range of benefits to ensure your overall well-being.
We are committed to delivering exceptional service to our customers and strive to make a positive impact on the community. If you are passionate about customer service and have a strong desire to make a difference, we encourage you to apply for this exciting opportunity.