Geoscope Utility Detection Services Pty Ltd is hiring a Full-time Quality Assurance Manager in Moorebank, NSW.
The company is a leading provider of utility locating and surveying services, with a mission to keep people safe by providing accurate subsurface utility information. As an ISO-certified organisation, Geoscope delivers quality, WHS, and environmental systems across every project.
Job Summary
We are looking for an experienced Quality Assurance Manager to join our team. The successful candidate will plan, organise, direct, and oversee the deployment of quality systems and certification processes that uphold our ISO standards and drive continuous improvement.
The role is based in Sydney and is full-time, with a salary range of $76,000 - $90,000 per year.
Key Responsibilities
- Maintain and help with Geoscope ISO Certification process
- Ensure Compliance with the requirements of Geoscope accredited Quality System - ISO 9001:2015
- Perform and help with Internal Audits and Management Review
- Develop and maintain Quality audit program which conforms with the requirements of the system
- Communicate and assist annual audit with external quality assurance officers during on-site inspections and ISO surveillance audits
- Monitor and control the flow of corrective actions identified during internal and external quality audits
- Contribute to the development and maintenance of Geoscope’s quality systems, plans and procedure
- Identify, manage and monitor quality objectives, requirements and risks that may impact Geoscope Operations and successful delivery of quality services
- Provides assistance with the documentation of processes and operating procedures and finds formal standards and regulatory codes that are suitable for an organisation's demands
- Identifies and develops goals, strategies, and plans to satisfy customers and make the best use possible of an organisation's resources, including looking for ways to make systems, processes, and work flows better
- Define, evaluate and audit the requirements of subcontractors and suppliers quality system
- Uses statistical methods and quality control technologies to monitor and manage quality in order to meet the needs of internal and external customers
- Monitor all operations that affect quality and ensure workplace understands and meets its regulatory and legal requirements as they relate to quality
- Review current Geoscope standards and policies and Ensure all legal standards are met
- Keep records of quality reports, statistical reviews and relevant documentation
- Investigating and setting standards for quality and determining training needs
Requirements
- ISO 9001:2015 Lead Auditor Certification
- Proven knowledge of ISO standards; ISO 9001:2015 Quality Management System, ISO 45001:2018 Occupational Health and Safety and ISO 14001:2015 Environmental Management System
- At least 3 years’ experience in handling and maintaining ISO 9001:2015 Quality Management System, ISO 45001:2018 Occupational Health and Safety and ISO 14001:2015 Environmental Management System Certification within an organisation
- Proven experience as a quality assurance manager or relevant role in the Utility Detection Services Industry
- Thorough knowledge of methodologies of quality assurance and standards
- Experience in Internal and External Audits
- Accuracy and attention to detail
- Excellent organisational, leadership, and communication skills
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Superb written and verbal communication skills
- Can communicate professionally and informally over the phone and in writing
- Comfortable handling confidential information
- Excellent time management skills and can work with minimal supervision
- Excellent organisational and leadership abilities
- Relevant knowledge and experience with operations in providing Underground Service Locating, Concrete Scanning and Utility Surveying
- Strong familiarity with TfNSW Quality Management Requirements
- Solid understanding of ISO standards and certification processes
- A proactive, enthusiastic, and flexible approach to problem-solving
- Commitment to teamwork and continuous improvement
Nice to Have
- Desire to be proactive and create a positive experience for others
- Fearlessness with a willingness to try new ideas and concepts
- An unabashed desire to work with high standards and an unwillingness to compromise
- Lean Six Sigma Certifications Preferably Green or Black Belt
- ClickUp Expert
Required Software Experience
- Project Management using ClickUp
- Xero Accounting Software
- ServiceM8 Job Management software
- Google Workspace Gmail
- Customer Relationship Management
If you are a motivated and experienced Quality Assurance Manager looking to join a growing team, please submit your application to *******@geoscopelocating.com.au.
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📌 Quality Assurance Manager
🏢 Geoscope Utility Detection Services
📍 City of Sydney