Retail Customer Service & Sales Consultant
Telstra is a leading telecommunications company seeking a Retail Customer Service & Sales Consultant to serve as the trusted expert helping customers find tech solutions that enhance their lives.
Responsibilities
* Deliver exceptional customer experiences by helping customers find the right products and services.
* Stay up-to-date with products and services, offering informed guidance and solutions.
* Use consultative selling skills to meet and exceed sales targets and KPIs.
* Collaborate with team to create a welcoming environment and achieve store goals.
Compensation & Benefits
* Annual fixed remuneration: $64,915.20 per year (Junior rates for under 20).
* 12% superannuation.
* 10% variable remuneration (first 2 months guaranteed while you learn on board).
* Generous discounts: 30% off Telstra services and exclusive offers with over 240 partners.
* Leave options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks additional leave.
* Training & career growth: 17,000 learning programs with LinkedIn Learning plus Future Ready program.
* Flexible working hours and supportive approach to parental leave.
* Recognition & rewards: monthly performance rewards and recognition programs.
* Inclusive culture: diverse and inclusive team where everyone's perspective is valued.
Qualifications
* Great communication skills.
* Solution-oriented approach and ability to tailor solutions.
* Sales drive with motivation to exceed targets and KPIs.
* Passion for learning and personal development.
* Resilience and positive attitude.
* Customer-facing experience preferred but not required.
Telstra welcomes applications from people of all backgrounds, abilities, and experiences. We strive to create a workplace where everyone is respected, valued, and can thrive.
#J-18808-Ljbffr