Position No: 041/2026
Work Type: Fixed Term - Full Time
* Fixed Term Full-time Position (Parental Leave Cover)
* Level 4 | *Salary: $84,445 - $90,798, plus superannuation
* A 9-day fortnight work pattern applies to this role.
* 25 May 2026 to 7 May 2027
* Vacancy 041/2026
The opportunity
We are in the market for an experienced and qualified professional; Community Facility Booking Officer. This position is a fixed-term contract to cover a period of maternity leave. You are passionate about your profession and enjoy the rewards of a good challenge.
You will provide end-to-end support throughout the booking process, while also managing ongoing relationships with regular and seasonal facility hirers. In addition, you will play a key role in promoting the activation of community spaces and maximising their use.
You will:
* Administer and manage bookings across City-owned and managed facilities, including halls, pavilions, open spaces and sporting reserves, to ensure optimal usage, operational efficiency and high levels of customer satisfaction.
* Liaise with community groups, commercial operators, not-for-profit organisations, sporting clubs and recreation groups to support their booking needs.
* Collaborate with City officers to support the Asset Management Program and coordinate cleaning and maintenance requirements, ensuring bookings align with scheduled works.
* Maximise the use of community assets by identifying and implementing opportunities to increase utilisation through effective promotion and engagement strategies.
To be successful in this role, you will need:
* Certificate III in Business Administration or relevant work experience (2 to 3 years)
* Hold a current unrestricted "C-A" (Automatic) or "C-B" (Manual) class national driver's licence
* Demonstrated capacity to deliver a community facilities booking service through an online platform
* Demonstrated experience in delivering a quality customer service experience.
* Demonstrated understanding of community organisations and working with key stakeholders.
* Demonstrated computer skills in Microsoft Office programs
* Ability to work some evenings as required.
* Understanding of Local Government environment (desirable)
* Sound Financial Management skills to oversee accounts receivable process within the facilities booking system
For more information about the role please refer to the position description.
How to apply
Sound exactly like the sort of role for you? Great! To apply please visit our Careers. Further information can be obtained by calling Natalie Garnsworthy, Coordinator Recreation Services on (08) 9550 3***.
Closing date
Applications for this position are open until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.
Our commitment
We are committed to creating a diverse and inclusive workforce. All qualified applicants will receive consideration for employment regardless of their background, identity, experience, ability or thinking style. If you need assistance during the application process for accessibility reasons this is available upon request.
We are committed to creating and maintaining a child safe organisation where protecting children and preventing harm is embedded in the everyday thinking and practice of all employees and volunteers.
Additional information
* All applications will be assessed in accordance with merit-based principles. Where an applicant does not fully meet the requirements outlined in the attached position description, including essential qualifications and license, the role may be reclassified, and an alternative remuneration package may be offered, subject to organizational needs in line with the City of Mandurah Industrial Agreement.
* *The salary for this role commences at step 1, with potential for movement within the range based on demonstrated skills and experience. Incremental progression typically occurs at the conclusion of each 12-month period, in accordance with the Industrial Agreement.
* As part of our recruitment process, you will be required to complete a drug and alcohol test.
* This recruitment process may also be used to identify candidates for similar permanent or fixed-term opportunities that arise within the City over the next 12 months — offering you the chance to be considered for future roles that align with your skills and aspirations. Applicants must have the right to work in Australia.
* To support transparency and integrity, all employees of the City of Mandurah are required to declare any secondary employment to help us manage potential conflicts of interest appropriately.
* To read more about Working at the City of Mandurah please visit our Careers and Employment page.
Casey Mihovilovich
Chief Executive Officer
Attachments:
- Community Facility Booking Officer - Position Description.pdf