A key role in our organization is seeking a highly skilled Customer Service Team Leader to oversee daily team operations and deliver high-quality support.
Key Responsibilities:
* Lead a small team to achieve customer service excellence
* Develop and implement processes to improve efficiency and quality
* Act as an escalation point for inquiries and resolve complex issues
Requirements:
* 5+ years of experience in customer service, preferably in a leadership role
* Strong organizational and problem-solving skills
* Passion for delivering exceptional customer service
About Us:
We promote a supportive culture with growth opportunities for our employees. Our goal is to provide high-quality support to our customers, and we are looking for a dedicated professional to join our team.