Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.
**We are**
- Real people who are passionate and proud
- Caring and respectful; and
- Tenacious problem solvers
We are currently looking for a Buys and Loans Operator to join us at in our Morwell branch in a Buys and Loans capacity.
About the role
- Accurately perform day-to-day transactions in our Buys and Loans department
- Ensure KPI targets are achieved through actively seeking pricing feedback and trends
- Building lasting relationships with our customers by actively listening to and understanding their needs
- Effectively communicate pricing, valuation and pawnbroking machinations to our loyal customers; and
- Perform all transactions in line with company and legislative requirements.
**About you**
- Proven customer service experience, ideally within a retail environment
- Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware
- Confidently able to negotiate with our devoted customers for a win/win outcome
- Solid communication skills that build rapport, trust and demonstrate compassion; and
- Are interested and have the ability to discuss and clearly explain contract details with customers.
**What’s on Offer**
- Culture
- Bonus structure
- Career Growth Opportunities
- Health Insurance Discounts (Bupa & HBF)
- 30% Store Discount
- Plus, much more.
We will start shortlisting for this position immediately!
So, keep your phone nearby! You could be hearing from us soon.
We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.
📌 Buys and Loans Operator
🏢 Cash Converters
📍 Morwell