Join our growing team at Tower Lending as a part-time Broker Support & Administration Officer!
You will play a vital role in supporting our mortgage brokers through every stage of the loan process. You’ll help ensure loans are processed efficiently, documents are handled correctly, and compliance is maintained — allowing our brokers to focus on what they do best: helping clients!
Key Responsibilities
- Assist brokers with end-to-end loan processing, from initial application through to settlement
- Liaise with clients, lenders, and third parties to gather and verify required documentation
- Input and maintain data accurately in CRM and lender systems (e.g., ApplyOnline, Mercury)
- Follow up with lenders and clients to ensure smooth and timely progression of loan files
- Manage post-settlement tasks and ensure records are kept up to date
- Ensure compliance with relevant regulations and internal processes
- Provide general administrative support to the broker team and branch manager
About You
- Previous experience in mortgage broking support, loan processing, or finance administration is highly desirable but not required.
- Exceptional attention to detail and organisational skills
- Excellent written and verbal communication skills
- Tech-savvy with proficiency in CRM systems and mortgage platforms advantageous (e.g., ApplyOnline, Mercury, etc.)
- Great interpersonal skills and enjoy being able to cut through the jargon!
- Ability to work independently and manage multiple priorities
- A positive, can-do attitude, a team-first approach and eager to learn!
What We Offer
- A supportive and collaborative team environment
- Flexible working arrangements
- Career development opportunities in the mortgage and finance industry
- Ongoing training and support from experienced mortgage professionals
#J-18808-Ljbffr