LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.
Why Join Us
At LUXASIA, we believe there is beauty within every talent – that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?
Overall Role Purpose
The Key Account Manager (KAM) will manage and develop sell-in relationships with key clients across the beauty sector. This role will be responsible for driving sales, optimizing brand performance, and ensuring excellent client service. The KAM will require strong commercial capabilities to collaborate closely with the cross-functional teams including marketing, customer service and logistics to meet client needs, enhance brand buy in, and maximize revenue growth.
Account Management (15%)
* Act as the main point of contact for retail clients, ensuring their needs are met efficiently and effectively. The ideal candidate will have experience working with department store, pharmacy, and specialist retail head offices.
* Strong commercial capabilities to ensure price negotiations are well managed and continuously up to date.
* Develop and execute account plans for each client to drive brand growth and market share.
* Build out Joint Business Plan
* Monitor and manage stock levels, order processing, and inventory forecasts to ensure product availability.
Sales and Business Development (20%)
* Demonstrates strong commercial acumen with the ability to identify growth opportunities, drive profitability, and deliver results in a competitive market.
* Achieve monthly, quarterly, and annual sales targets
* Identify new business opportunities within existing accounts and with potential new clients.
* Conduct regular market analysis to understand trends and identify growth opportunities.
* Drive promotional activities and product launches with clients to ensure successful execution in line with brand objectives.
* Work closely with marketing teams to develop and implement marketing strategies and promotional plans.
* Liaise with supply chain and logistics teams to manage product deliveries and ensure operational efficiency.
* Partner with Marketing to ensure that clients are up-to-date on product knowledge and best practices for selling.
Reporting and Analysis (40%)
* Possesses a strong understanding of financials and P&L management, with the ability to interpret data and deliver accurate, insightful management reports that support strategic decision-making.
* Provide regular sales reports, forecasts, and performance analysis to senior management.
* Analyze client sales performance and implement strategies for growth and improved profitability.
* Track promotional effectiveness and ROI on activities to guide future investments.
Customer Service (10%)
* Provide exceptional customer service and resolve any client concerns or issues promptly.
* Ensure that clients have all necessary support, including product information, marketing materials, and training resources.
Key Qualifications & Requirements Qualifications and Experience
* 5-7 years of experience in key account management, preferably within the beauty, cosmetics, or luxury goods sectors.
* Strong understanding of the fragrance, skincare, and makeup industries.
* Strong excel and SAP experience
* Excellent communication, negotiation, and presentation skills.
* Ability to analyze data and market trends to inform business decisions.
* Strong organizational and time management skills.
Skills
* Strategic thinking and problem-solving.
* Ability to work independently as well as collaboratively within teams.
* Strong client relationship management skills.
* Results-oriented with a proactive approach to challenges
Working Conditions
Office anchor days; Monday, Tuesday and Friday. 1 day a week WFH (Wednesday or Thursday).
Education
* Bachelor's degree in Business, Marketing, or related field preferred.
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Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?
If so, you are the one we are looking for. JOIN US and let's grow together.
Championing Diversity, Equity and Inclusion
LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.
To explore other careers opportunities, visit our careers page. If you have a question for us, please drop us an email here.
We regret to inform you that only shortlisted candidates will be contacted. Thank you.
Recruitment Privacy Notice
By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.
Please DO NOT contact LUXASIA's employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA's T&E team before you submit candidates' resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.
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