Outside School Hours Care / Childcare - Senior Service Manager (Program Manager)
At TeamKids, we're not just an OSHC provider. Owned and run by teachers, we are a team of passionate educators dedicated to enriching children's lives.
25th March 2026
Program Manager Full-Time | Hands-On Leadership | Ready for a Challenge?
TeamKids is on the search for a remarkable Program Manager/Senior OSHC professional, ready to take the next step in their career! We have a full-time leadership opportunity at our Mount Cotton Service, a large, vibrant service that's full of potential and ready for the right person to lead it forward.
Why You'll Love This Role
* A unique opportunity to coach, guide and uplift a strong on-site leadership team
* Amazing support including a dedicated Regional Manager, peer network, and mentor
* HQ support that allows you to focus on creating a truly exceptional experience for kids
* Flexibility with block shifts and admin time outside contact hours
About the Role
As Program Manager, you'll work closely with a dedicated on-site leadership team, including a Director of Service and a 2IC. At Mount Cotton, your leadership is mostly out of ratio so you can really focus on what's important.
This is a hands-on role where you'll provide daily coaching, guidance, and practical support. You'll be a familiar, trusted face for families and children, while also being the steady presence that ensures everything runs smoothly. Think of yourself as the captain of the ship, steering the course, supporting your crew, and ensuring everyone arrives safely and smiling.
You'll be responsible for:
* Actively supporting and guiding your team during contact hours
* Building strong relationships with children, families, and school leaders. Overseeing all communication with families and the school.
* Overseeing environment setup and ensuring engaging, inclusive programming
* Uplifting and training your team to build consistency and confidence
* Embedding routines and structures that create calm, predictable, and positive experiences
* Maintaining high standards of safety, compliance, and quality
This is a large program
* Overseeing all day-to-day operations across Before, After, and Vacation Care
* Supporting and coaching a structured leadership team
* Embedding strong routines, building systems, and guiding culture
* Driving quality programming, compliance, and family engagement
* Building exceptional relationships with children, families, school leaders and your team
* Resourcing and delivering a fun, inclusive, high-quality experience for all children
Your role is to coach and guide them on the floor, lead with confidence, and build strong routines, systems and team culture. You'll play a key role in shaping a consistent and high-performing team.
Service Operating Hours: Mount Cotton State
* Before School Care: 6:30 - 8:45am
* After School Care: 2:45 - 6:00pm
You'll be onsite in both BSC and ASC - hours specified during recruitment process, with admin time scheduled outside of contact hours.
This is a high-volume service that needs a leader who thrives on fast-paced, purposeful work and can bring structure, quality, and consistency.
You'll Be Perfect for This Role If You're ...
* A big kid at heart who thrives in a lively, fast-paced environment
* A natural leader and coach, who communicates confidently with kids, families and principals alike
* Experienced in OSHC or large early childhood settings, with strong management skills
* Skilled at behaviour guidance, routine building, and staff development
* Calm, proactive, and ready to take ownership of your service
* Passionate about creating meaningful and fun experiences for children every day
What You'll Need:
* Relevant ACECQA approved qualification
* First Aid, CPR, Asthma & Anaphylaxis certification (or willingness to obtain)
* Minimum 2 years' experience in an OSHC or education leadership role
The Perks
* 95% off TeamKids care for your own children while working in service.
* Access to discounts across retail, gym, fuel, tech and more
* Ongoing leadership mentoring and professional development
* Flexible block shifts and supportive work-life balance
* Be part of a warm, values-driven culture and an experienced national network
This is a fantastic opportunity for someone who's ready to lead a large service, uplift a team, and make a genuine impact every day.
Sound like you? Apply now, we can't wait to hear from you.
At TeamKids, the safety and well-being of children is our highest priority. As part of our recruitment process, we carry out thorough background checks, reference checks, and screening to ensure all potential employees are committed to safeguarding children and have no history of behaviour that could compromise their safety.
We are proud to be an Equal Employment Opportunity employer, and we are committed to ensuring the safety of all children in our care. This means at TeamKids we are passionate about equality and diversity, we value every individual, we passionately protect and ensure every child's safety, and are always seeking to be better and do better than yesterday.
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