Child Safety Officer (relocate to Townsville)
Department of Children, Youth Justice and Multicultural Affairs QLD – Geelong VIC
Every child needs someone. So does every family. What if it's you?
Overview
The Department of Families, Seniors, Disability Services and Child Safety has permanent Child Safety Officer (CSO) roles available in Townsville, ensuring the protection and welfare of children and youth. Graduates and career changers with experience or interest in being a social worker, youth worker, counsellor, or similar – this role is for you
This diverse and rewarding role puts children first and supports their safety and rights. Based in a Child Safety Service Centre (CSSC), you will work closely with other CSOs, reporting to and being supported by your Senior Team Leader. You will collaborate with Child Safety Support Officers (CSSOs) and Cultural Practice Advisors (CPAs) to ensure children and young people's safety across the region.
This frontline role is rewarding in more ways than one, with a generous starting salary over $101,000 plus great additional benefits.
What does being a CSO mean?
As a CSO you'll be a voice for the voiceless, a statutory advocate for children and young people's safety and wellbeing under the Child Protection Act ****. You'll manage complex casework with support from peers including Senior Team Leaders and Cultural Practice Advisors. Conduct risk assessments, create case plans, and set children and young people up for success.
You will work in a team specialising in areas of child protection including intake, investigation and assessment, ongoing intervention, and placement services. Collaboration will involve families, caregivers, other departments, community organisations, healthcare services, and Aboriginal and Torres Strait Islander organisations. You'll provide culturally respectful and appropriate support to families from diverse backgrounds.
What you get for becoming a CSO:
Along with an attractive annual salary in line with PO3 circa $101,286 - $110,366 and *****% superannuation, you will receive:
Flexible leave and TOIL options
2 weeks of formal training and ongoing training including one-on-ones with your leader throughout the first year of your role
Many opportunities for career growth and progression
Additional regional and remote benefits up to $10,000 annually, plus accommodation subsidies, extra leave entitlements, and more
You'll be part of a team that lifts you up and keeps you strong and have the chance to gain deep experience, incredible personal growth and skills for a lifelong career.
What you need to be a CSO
Our CSOs come from diverse backgrounds; some are trained as social workers, youth workers, counsellors, psychologists, support workers, and more. What's most important is your passion for keeping children safe.
To join us as a CSO you will need:
An Australian Driver's License, and the legal right to work in Australia
A Bachelor Degree in Human Services, Social Work, Psychology, or a related field, and further study or work experience
An understanding of statutory roles, including knowledge of the Child Protection Act ****, and the ability to write case notes while maintaining privacy
Excellent relationship-building skills, high empathy, and the ability to set and maintain professional boundaries
Why Work in Townsville?
North Queensland is a beautiful region of Australia, known for its natural resources, farming and mining. The people here are hard workers, passionate about what they do. When you join our Townsville team, you'll have the opportunity to work across some of North Queensland's most beautiful areas, including Ayr, Burdekin, Magnetic Island, Ingham, Hinchinbrook, Charters Towers, Hughenden, and even Palm Island. You may even travel overnight to some of these areas as part of your role.
Townsville offers a rich blend of natural wonders like the Great Barrier Reef, Magnetic Island, and Castle Hill, vibrant cafes, galleries, and beachside promenades, and a thriving economy. There are over 300 sunny days per year.
Working in Child Protection provides an instant insight into the lives of the community you work with, and while this can be challenging, the variety of work you will undertake makes it incredibly rewarding, and a great way to start your CSO career.
Every child needs someone. So does every family. What if it's you? Kick-start your career in Child Safety - click Apply Now
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