About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G\'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks - Lake Tinaroo is set in the heart of the Atherton Tablelands just over an hour from Cairns—surrounded by 200km of pristine shoreline, it offers a true nature escape with endless opportunities for outdoor adventure, while remaining only 15 minutes from Atherton.
The Role
Duties
A blended role of Front Office Receptionist and Housekeeping Attendant to be the welcoming face of our park. Your duties include but are not limited to:
* Providing a high standard of customer service
* Processing guest check-ins and outs
* Accurately using the park booking system to make reservations and manage accounts
* Coordinate with the Housekeeping team to track readiness of accommodation
* Supply guests' information regarding property and local areas of interest
* Completing the day-to-day office administration
* Maintain excellent relationships with the park teams, residents and guests
* General housekeeping duties
* Amenities cleaning
* Preparing rooms for arrival to a high standard
What We Look For
* Previous Front Office experience within the hospitality industry
* Passionate about delivering exceptional Guest experience
* Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
* Excellent communication and interpersonal skills
* Ability to handle cash transactions accurately
* Strong organizational skills and attention to detail
* Enthusiastic and positive attitude
* Flexibility to work weekends, public holidays, and evenings as needed
* Current driver\'s licence essential
* Previous Housekeeping experience
Benefits to You
* Discounted accommodation at over 300 G\'day Group holiday parks nationally
* Discounts with our G'day Rewards Partners
* Service recognition awards
* Access to Employee Assistance Program
* Internal promotions and opportunities
How To Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
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