A leading telecommunications company in Australia is seeking a Service Desk Analyst to provide exceptional customer service and technical support. This role entails delivering high-quality assistance for technical and billing issues, ensuring compliance with service requests, and maintaining relationships with customers and teams. Candidates should possess relevant ICT qualifications, ITIL certification, and experience with telecommunications and IT environments. The position offers competitive remuneration, flexible working arrangements, and a range of employee benefits.#J-18808-Ljbffr