Job Description:
The Retail Manager is responsible for partnering with retailers, providing strategic oversight and leadership as 2IC to the Centre Manager.
Key responsibilities include developing positive connections with strong performing retailers within the centre, working with retailers that have trading issues, ensuring tenants comply with Centre rules along with the terms of their leases, licenses and permitted use.
The successful candidate will also promptly respond to customer/tenant queries and complaints, conduct regular Centre walks, engage with tenants and customers proactively identifying or resolving critical issues, participate in annual budgets and monthly forecasting, reporting regularly on centre performance, new initiatives and other pertinent issues.
In addition, they will manage tenant direct income and expenses, deliver the best customer experience and presentation standards in the centre, and initiate changes to improve shopping centre service level offering.
Required Skills and Qualifications:
* Extensive knowledge/experience in the retail industry
* Experience in Shopping Centre Management, either as a Centre Manager or senior Retail Manager
* Strong retailer focus and business partnering skills
* Advanced negotiating skills and strong financial acumen
* Excellent leadership and team management skills
Benefits:
As a member of our high-performing and dynamic Centre Management team, you will have the opportunity to shape the future of the Australian property market.
At this role, you will work closely with retailers, develop relationships, drive business growth, and contribute to delivering exceptional service to clients.
This is an excellent chance to grow your career in a reputable company.
Others:
Property is your passion? Sound like you?