We're seeking a highly skilled professional to deliver exceptional customer service and help individuals achieve their financial goals. As a Personal Banking Consultant, you'll be at the forefront of our customer experience, using your ability to connect, problem-solve, and understand individual needs to guide customers towards the right products and solutions.
Job Overview
This is a permanent, full-time role offering variety, growth, and the opportunity to work across multiple branches within the region. The successful candidate will possess excellent communication and customer service skills, with a strong ability to build rapport with people and work as a supportive team member.
Key Responsibilities
1. Deliver exceptional, personalised service to customers, helping them achieve their financial goals.
2. Use your knowledge and expertise to confidently guide customers towards the right products and solutions.
3. Work collaboratively with colleagues to achieve business objectives and provide a positive customer experience.
Requirements
* Exceptional communication and customer service skills.
* Able to quickly build rapport with people and work as a supportive team member.
* Demonstrated sales experience.
* Cash handling experience.
* Attention to detail and accuracy.
Benefits
* Work life balance and flexible working options.
* Birthday Leave.
* Community Volunteer Leave.
* Access to an Employee Assistance Program (EAP).
* Access to our Wellness Program.
* Discounts on your Banking and Health Insurance products.
* Cultural lunches and social clubs.
* Excellent training and development opportunities.