Job Description
Project Manager, Asset Services
Locations: Paramatta, Australia | Hybrid
Why You Will Love It Here!
* Flexibility: Hybrid Work Model
* Your Future: Income Protection Insurance & Salary Continuance
* Work/Life Balance: Generous Bereavement & Compassionate leave
* Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
* Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
* Training: Hands-On, Team-Customized, including SS&C University
* Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
The Project Manager, Asset Services is responsible for the end-to-end management and delivery of operational change, automation, transformation projects across Transfer Agency and Fund Administration within the APAC Asset Services business.
This role partners closely with Operations, Technology, Risk, Client Management, and external vendors to ensure initiatives are clearly scoped, governed, delivered on time and within budget, and aligned to SS&C's operational strategy, regulatory obligations, and client commitments.
Project & Program Management
* Lead the end-to-end delivery of projects from initiation through to implementation and transition into BAU.
* Define project scope, objectives, success measures, and delivery approach in alignment with business priorities and platform strategy.
* Develop and maintain detailed project plans, schedules, budgets, resourcing models, and dependency maps.
* Actively manage risks, issues, assumptions, and dependencies (RAID), escalating as appropriate in line with SS&C governance frameworks.
* Track progress against milestones and benefits, ensuring delivery remains aligned to approved business cases.
* Deliver clear, concise project reporting to steering committees, governance forums, and senior stakeholders.
Stakeholder Engagement & Leadership
* Serve as the primary point of accountability for assigned projects.
* Build strong working relationships with Operations, Global Technology, Risk, Legal, Compliance, Client Management, and external partners.
* Facilitate effective decision-making by translating complex information into clear, actionable insights for stakeholders.
* Manage stakeholder expectations, ensuring transparency around progress, risks, and trade-offs.
Change, Implementation & Operational Readiness
* Coordinate implementation activities including testing, cutover planning, operational readiness, hypercare, and transition to BAU ownership.
* Ensure business change impacts are clearly understood and managed, including process, control, and capability impacts.
* Partner with Operations to ensure solutions are practical, scalable, and support operational resilience and client outcomes.
Governance, Risk & Control Alignment
* Establish and maintain project governance aligned to SS&C change, risk, and control frameworks.
* Ensure projects comply with internal policies, audit requirements, and external regulatory obligations (including APRA CPS 230 and ASIC requirements).
* Prepare governance packs, decision papers, and status updates for project and operational forums.
* Maintain continuity of critical operations throughout delivery and change activities.
Vendor, TSA & Transition Management
* Manage delivery elements involving third-party vendors, technology partners, and Transitional Services Agreements (TSAs).
* Track contractual milestones, deliverables, and dependencies in partnership with Legal, Compliance, Technology, and Operations.
* Support transition, separation, or integration activities where required, ensuring operational and client impacts are effectively managed.
What You Will Bring:
* Proven experience delivering projects within fund services, registry, or investment operations in a regulated financial services environment.
* Strong end-to-end project management capability across complex operational and technology-enabled initiatives.
* Demonstrated experience working with cross-functional stakeholders and managing competing priorities.
* Solid understanding of operational risk, governance, and regulatory frameworks (APRA/ASIC).
* Experience supporting automation, platform transitions, operating model change, or large-scale process improvements.
* Familiarity with registry or fund administration platforms; exposure to SS&C platforms (e.g. HiPort, Trust Architect) is highly regarded.
* Strong planning, reporting, and communication skills, with attention to detail and delivery discipline.
* Relevant tertiary qualifications; project management certifications (e.g. PMP, PRINCE2, Agile) viewed favourably.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
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