Grow. Belong. Shape what's next for Customer Service Lending at CommBank, by joining our Specialised Distribution – Pods Talent Community.
What is the Talent Community?
At CommBank, we're always looking for passionate people who put customers first, and we'd love to support you in building a rewarding career in banking. Our recruitment is ongoing and never closes - join the community anytime, and we'll connect you with the right opportunity as it arises.
About the roles
These roles sit within our Specialised Distribution – Pods model in Customer Service Lending (Retail Banking Services) and include Home Lending Specialists, Senior Home Lending Specialists, and Home Lending Executives.
Our Specialised Distribution team operates in a high‐performance, community‐focused model, led by some of our most experienced and top‐performing lending professionals at CommBank. You'll take ownership of building your own pipeline, working autonomously while being supported by a close‐knit Pod of peers and leaders, with access to coaching and mentorship from some of the best in the business.
As part of this team, you will support customers through their home ownership journey (whether they are buying, refinancing, investing, or building) by delivering tailored lending solutions and driving positive financial outcomes for individuals and communities.
Who We're Looking For
At CommBank, our values of Care, Courage and Commitment guide everything we do - for our customers, our communities and each other. In Customer Service Lending, these values take on a powerful meaning: supporting customers through some of life's biggest financial decisions, while building trust through expertise, integrity and personalised service.
We're looking for high‐performing home lending professionals who consistently deliver strong customer outcomes and take ownership of building and growing their own pipeline. You will bring an established referral network, a proactive approach to business development, and a track record of generating opportunities through trusted relationships.
You will be recognised as a top performer, with a demonstrated history of achieving strong lending results. Combined with your proven ability to self‐generate leads and build referral partnerships, you will have the capability to build and maintain a sustainable pipeline that drives long‐term success.
What We Offer
* Flexible opportunities with balance and impact – Enjoy autonomy in how you manage your day, with the flexibility to work in the community while making a meaningful difference for your customers
* Deepen your expertise – Ongoing training and development, with exposure to a wide range of lending scenarios to build your capability
* Grow your career – A high performing, supportive culture with clear pathways to progress within home lending and the broader CommBank network
* Industry‐leading employee experiences, benefit packages and discounts
* An inclusive workplace where everyone can thrive. We welcome and encourage applications from Aboriginal and/or Torres Strait Islander peoples, supported by our dedicated Indigenous Careers Team. You'll also have access to networks that celebrate diversity, foster belonging, and support accessibility requirements and workplace adjustments
How The Process Works
* Apply anytime: apply using our link, tell us your availability and preferred locations
* Talent Acquisition Review: if online assessments are successful, our recruitment team will review your resume for past experience and transferable skills and phone screen you to assess your suitability for current and future roles with CommBank
* Talent Community Membership: if successful at assessment and review stages, we'll confirm your membership in our talent community for ongoing engagement for upcoming roles. As an active member of our Talent Community, you get the benefit of moving quickly from expressing interest to interview, without having to re‐apply
* Get matched: we'll reach out if/when a suitable role opens and fast‐track your interview
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