Quality Process Technician
**Location**:Wacol, QLD, AU, 4076**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**What you will do**
Primary Purpose
Utilizing technical expertise and data analysis, the objective is to drive the implementation of lean methodology for the purpose of delivering high-quality products in accordance with customer expectations. Additionally, providing problem-solving skills and technical proficiency to support and lead Production Teams in optimizing their quality outcomes.
Key Responsibilities
- Follow the direction and requirements of the Manager of Production Quality and develop actions to meet Quality key performance indicators (KPIs)
- Lead special investigations to find root cause for customer complaints, non-direct runners, product audit findings and support the implementation of long-term actions to eradicate all systematic defects
- Set priorities with the Quality team and Cross Functional Team Leaders.
- Evaluate and recommend manufacturing processes, equipment, gauging, and tooling towards zero defects.
- Analyze defect data and launch projects based off of our highest losses using the VPS methodology.
- Provide documentation and data to support all analysis, investigation, and resolution.
- Define and maintain a quality control plan for the Wacol plant.
- Support on maintaining Quality Control documentation
- Support PFMEA and quality risk assessment efforts for manufacturing process
- Support projects introduction as required
- Support poka-yoke management to prevent quality defects, visualization.
- Prioritize workload based on safety, severity, cost, and management direction
- Coach/Train on Quality VPS tools.
- Drive continuous improvement in quality methods and processes.
- Fully support the Quality Assurance Process by building quality into all aspects of the job and by maintaining compliance to all quality requirements (including but not limited to being current on all training requirements for the job position and documenting that training).
Other Responsibilities
Health & Safety
- Ensure a culture of safe working and a safe work environment for all staff.
- Report and address any health & safety issues.
- Follow all instructions given for working safely.
- Identify and report all hazards, incidents, injuries & near misses immediately.
- Promote wellbeing and health in your team by supporting positive work/life choices, having an awareness of mental health and other health issues, and understanding support networks.
Risk Management and Compliance
- Manage risk and compliance in the area, including ongoing identification of material risks.
- Monitor and ensure adequate risk management and compliance processes are in place.
- Contribute to strategic risk management and compliance activities, including ongoing risk identification and mitigation.
- Ensure that senior management and your team have a good understanding of the material risks.
- Promote a company-wide risk-aware culture
**Who are you?**
Qualifications & Experience
- Trade qualifications in a relevant field
- Sound product knowledge
- Technical drawing reading knowledge
- Sound computer skills (MS Office - Excel, PowerPoint )
- Basic statistics analysis skills (Pareto Chart, line charts)
- Good communication skills and facilitation/coaching skills
- Report writing skills
- Desirable experience with Lean Activities (VPS)
- Demonstrated health, safety, and environmental focus
- Good communication skills
**Ready for the next move?**
We offer a solid package of compensation and benefits, plus you will enjoy:
- A base salary of $81,170 per annum + superannuation
- Ability to purchase an extra week of annual leave
- Generous parental leave program
- Access to digital wellbeing platform Sonder for you and your family allowing access to a range of medical, mental health and safety solutions
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
- **Who we are and what we believe in**-
**Group Trucks Operations** encompasses all production of the Group's manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group's customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the fo