Retail Store Manager
The ideal candidate will be responsible for overseeing daily store operations, managing staff performance, and ensuring exceptional customer service.
Key responsibilities include:
* Optimizing store performance and profitability
* Training team members in customer service and sales techniques
* Analyzing sales results and implementing strategies to boost sales
* Scheduling employees based on performance and in-store traffic
* Setting sales goals and sharing them with the sales team
* Staying informed of store tasks and activities
Human Resources
The successful candidate will be responsible for creating a positive work environment that fosters excellence and instills pride in being part of the team.
* Mobilizing the team to achieve shared goals
* Bringing the company vision and mission to life in the workplace
* Demonstrating leadership and acting as an inspirational role model at all times
* Recruiting, preparing, and training new employees
* Managing labour disputes and applying disciplinary actions as needed
Marketing and Visual Presentation
The Retail Store Manager will be responsible for maintaining a visually appealing store, staying up-to-date with competitor activity, and building relationships with customers.
* Maintaining knowledge of products and technical features
* Creating an attractive store display based on planograms
* Keeping track of competitor activity
* Building a loyal customer base by showcasing the brand image
* Developing an action plan to improve inventory management results
* Collaborating with mall administration
Administration
The successful candidate will be responsible for analyzing reports to optimize productivity and sales, managing controllable expenses, and collaborating with head office departments.
* Analyzing reports to optimize productivity and sales
* Opening and closing the store with the help of managers
* Managing controllable expenses efficiently
* Collaborating with head office departments
* Performing other duties as needed to support the team
Benefits include competitive compensation, opportunities for professional growth and development, and a dynamic and supportive work environment.
This is a full-time permanent position that requires flexibility and adaptability.
We are an equal opportunity employer committed to employment equity and adaptation processes for selected candidates.