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Workshop supervisor

Mackay
Queensland Government
Posted: 18 February
Offer description

Want to be part of something big, bold and cutting edge? Want to make a meaningful difference within your community? With Queensland Police Service's Frontline & Digital Division, you'll join a dynamic team finding innovative solutions which directly contribute to positive community outcomes. The Frontline & Digital Division offers a supportive and people-focused work environment that supports work-life balance and flexible work options at home or at one of our many locations across Queensland. We also offer rewarding career development, access to ongoing learning and training opportunities and generous superannuation contributions in addition to advertised salary range. So bring your big ideas, creativity and desire to have a true impact - Join the Frontline & Digital Division at Queensland Police Service and unleash your imagination!
Your key accountabilities
The core capability requirements for this role are:
Manage staff, workflows, and technical communications support personnel and teams to ensure optimum resources for the competing requirements of repair, maintenance, and infrastructure development in the support of mission critical radio communications systems.
Develop and maintain procedures for the support of communications systems and services in accordance with relevant industry standards, Government and Department standards, policies, and procedures.
Coordinate internal technical staff and external contractors in the support of specialist communications systems and services, ensuring that service standards and configuration control are maintained.
Provide specialist technical leadership, guidance, training and mentoring of technical staff in development and maintenance of technical skills required in systems support service activities.
Coordinate with operations staff and management, negotiate, and make decisions on appropriate technical service response priorities.
Negotiate with management and senior technical staff in relation to effective staff deployment for multiple maintenance and project activities.
Role Requirements:
Mandatory -
Applicable Australian Communications Media Agency licences or a commitment to obtain the appropriate licences;
Completion of post-trades training in electronics to enable the jobholder to research and apply new techniques to moderately complex technical problems; and
Current C class drivers' licence.
Qualification
Associate Diploma in Electronics/Communications Engineering or equivalent qualification with a minimum of five (5) years industry equivalent experience
Highly Desirable
Experience with analogue/digital radio network
Experience with radio test sets
Open Cabling Registration with Structured/Coaxial Cable and Optical Fibre endorsements.
Other
This position is required to:
Undertake on-call duties, overtime and work outside normal business hours
Travel intra and inter-state as needed
SFIA Skills
The following technical criteria reflect relevant professional skills and competencies from the Skills Framework for the Information Age (SFIA) Framework relevant to this role:
Level: 5
Skill Code(s)
ITMG: Technology service management
Further information can be found on the SFIA site by searching for the 'skill' code (e.g. ITMG) and then referring to the skills listed under the applicable 'level' e.g. level 5
Applications to remain current for 12 months.
Job Ad Reference: QLD/ /26
Closing Date: Friday, 13th February 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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