Position: IT Support Technician Location: SOR, Perth Rate: $75,000 - $85,000 Super Benefits Job Type: Permanent Position Overview: OUI Recruitment is excited to present an opportunity for a motivated IT Support Technician to join an IT Services Provider. You’ll work in a supportive and approachable team environment, led by experienced mentors who are invested in your success. If you're looking to make a significant impact while expanding your skills, this is the role for you. Perks: Company vehicles for site visits and on-site parking for convenience. Exposure to diverse IT environments and cutting-edge cybersecurity projects. A collaborative and supportive workplace that values knowledge-sharing and teamwork. Opportunities for professional development and career progression (fully funded certifications paid for). Key Responsibilities: Deliver IT support across a diverse client base, both remotely and on-site. Identify, diagnose, and resolve complex hardware and software issues. Troubleshoot and resolve technical issues involving firewalls, network switches, and IT systems. Troubleshoot Office 365, Teams, Outlook, and Exchange Online. Manage and maintain client environments, documenting solutions and configurations. Stay current with industry trends, particularly in cybersecurity, and apply this knowledge to client environments. Collaborate with internal teams to deliver high-quality services and solutions. Technologies you'll be supporting: ConnectWise ticketing systems. Network Support (Routers, Switches, WAN, LAN). Firewall support experience (Fortinet, Meraki). Disaster Recovery experience (Veeam, Datto). Windows Servers (2016/2019/2022). VMWare, Hyper-V, ESXi. Microsoft 365. To Stand Out: A problem-solver who thrives in a fast-paced, client-focused environment. Passionate about IT and always eager to expand your knowledge. An excellent team player who enjoys mentoring and contributing to a positive team culture. Detail-oriented, with strong organisational skills to manage multiple priorities. We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered. We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age. Email: info@ouirecruitment.com Phone: (08) 6219 8033