Customer Service Opportunity
Cash Converters is Australia's largest second-hand retailer offering affordable personal finance solutions, giving customers the freedom of choice.
At Cash Converters, we uphold high standards in everything we do. We strive for excellence with determination and innovation, driving growth every day.
As a valued team member, you will effectively assist customers by providing them with suitable products at competitive prices.
Key responsibilities include accurately processing daily transactions, achieving KPI targets, building strong relationships with our customers, and clearly communicating product information.
* Process all transactions in accordance with company policies and legislative requirements.
* Establish rapport, trust, and demonstrate empathy with our customers.
* Confidently negotiate with customers to achieve mutually beneficial outcomes.
What's on Offer
* Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
* Monday to Saturday | No Sunday Trading.
* Ongoing training and development opportunities.
* Store and team bonuses | Full paid training provided.
* Paid Parental Leave.
* Salary Packaging for a Novated Car lease available.
* Health Insurance Discounts.
* 30% Instore Discount.
* Plus, access to our Wellness Activities: Move, Munch, Money and Mind.