Job Title: Service Desk Analyst
As a Service Desk Analyst, you will play a key role in providing technical support to internal stakeholders.
Key Responsibilities:
* Provide timely and effective support to users via phone, email, and walk-in sessions.
* Troubleshoot and resolve technical issues related to hardware, software, and network problems.
* Collaborate with IT teams to ensure seamless delivery of services.
Required Skills and Qualifications:
* Technical expertise in operating systems, hardware, and software applications.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
Others:
We are looking for a motivated and customer-focused individual who is passionate about delivering excellent service. If you are looking for a challenging and rewarding role, please apply today!