We are dedicated to providing innovative hearing solutions that empower individuals to live life to the fullest. Our mission is to deliver exceptional care and support, enabling people to overcome limitations and thrive in their daily lives.
About the Role
* Welcome clients with a personalized approach, ensuring optimal outcomes and exceeding expectations.
* Effectively manage client schedules, appointments, and day-to-day operations for seamless clinic management.
* Promote administrative efficiency by supporting clinicians (audiologists/audiometrists) with precise documentation and data management.
* Spearhead opening and closing procedures, ensuring a smooth operational workflow.
* Provide top-notch customer service by managing the clinic phone line and shared email inbox.
* Certify accurate billing and handle client payments with utmost professionalism.
* Stay abreast of industry advancements by learning and utilizing diverse software applications.
Your Responsibilities
* Prioritize excellent communication skills and a passion for delivering outstanding client experiences.
* Demonstrate resilience, self-motivation, and energy to excel in a dynamic environment.
* Develop strong organizational and time management skills to prioritize tasks effectively.
* Foster a culture of teamwork and collaboration while maintaining a results-driven mindset.
* Emphasize a commitment to excellence and continuous learning, with a focus on features and basic repair/maintenance of hearing aids.
Please note that relevant experience in customer-facing roles and administration is preferred but not required.