Overview
Receptionist/Admin Support — $60,000 - $70,000 + Superannuation — Western Sydney Location
The Company
Our client is a leading residential builder in NSW, renowned for delivering high quality homes that cater to a diverse range of lifestyles and budgets. Established 30 years ago, with a commitment to excellence, they have earned multiple industry awards, including prestigious awards from the Master Builders Association. Their extensive portfolio spans single and double-storey homes and custom builds, ensuring a comprehensive offering for prospective homeowners.
Operating across key regions such as Sydney, Newcastle and the central coast, our client provides exceptional customer service and innovative design solutions. Their collaborative approach, combined with a strong reputation for quality, positions them as a leading choice for individuals seeking to build their dream homes. Currently seeking a friendly, organised, and proactive Reception & Administration Assistant to join the team. This is a varied role combining front desk duties with admin support for internal operations and client services.
This role is ideal for someone who thrives in a dynamic environment and enjoys being the first point of contact while supporting business operations behind the scenes.
Key Responsibilities
Working as part of a collaborative team and reporting to the Service Manager, your key responsibilities will include but not limited to;
- Serve a point of contact for customers, addressing inquiries and providing timely and accurate information.
- Greet and assist clients and visitors
- Answer and direct incoming calls
- Keep the front office area tidy and presentable
- Manage mail, stationery, and general office supplies
- Provide refreshments and support as needed
- Assist with data entry and updating internal databases
- Help coordinate meetings, events, and team projects
- Support diary management and appointment bookings
- Prepare and check documents for accuracy
- Respond to client enquiries and provide assistance throughout their process
- Liaise between clients and external assessors where required
- Maintain showroom cleanliness and support walk-in clients
- Relieve reception as needed (e.g. breaks or leave)
- Attend client meetings when required
The Candidate
The successful applicant will have customer service experience and display the following attributes:
Proven experience in a customer service or coordination role, preferably within the industrial sector.
- Strong organisational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in relevant software applications and customer service platforms.
- A proactive approach to problem-solving and a commitment to delivering high-quality service.
Benefits
- In office Parking
- Be part of a respected company that values innovation
- Collaborative work environment that provides career growth and development.
Please reach out to Senior Consultant Dalia Chamaa for a confidential chat.
Mobile:
At Elements Recruitment we exist to help people find the right place and help businesses grow with the right people. That’s why we welcome candidates from all walks of life and offer adjustments if needed. If there’s anything we can do to make the recruitment process more comfortable or accessible for you let us know.
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📌 Receptionist/Admin Support
🏢 Elements Recruitment
📍 City of Sydney