Location: Onsite - Work from the Sydney office:
Rate: $45- $50/hr + Super.
Requirements:
The work required by the role includes:
Support of end-user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories and audio-visual equipment.
Use a ticketing system to log all requests and issues and promptly respond to Service Desk queries.
First and second-level windows software support and troubleshooting.
Manage hardware and software escalations with vendors.
First-level support of network and telephony setting.
End user device and venue ICT setup, configuration, and support during Elections.
Software deployment and testing
Create and update user and technical guides for our Service Desk knowledgebase
Maintain asset databases ensuring they are always up to date
Skills and experience:
Excellent customer service skills
Ability to work well under pressure
Good time management skills
Experience within the IT industry
Good experience installing and configuring computer and network equipment
Essential requirements:
Politically neutral with no affiliation to political parties or lobbyists/campaigners.
Satisfactory Criminal Record check result.
Working hours:
During election events, you may be required to work rostered hours, after hours and weekends to support business operations.
This role is not WFH suitable and will require to be onsite
Must have Australian citizenship or Permanent Resident and should be residing in NSW.
Benefits of contracting through The Recruitment Company:
Best Agency to Work for in Australia 3 years in a row (Great Place To Work)
A dedicated Contractor care manager for you
Over 1000 positive reviews - 97% say we're 'exceptional'
Award-winning contractor benefits package
Leading NSW Government supplier since 2004
Discounted training and certification
We can cover you for PI and PL insurance
The BEST Christmas in July party in Australia
How to apply:
Due to the immediate start, we will submit CV's as they come in, send your CV now to be considered.