Assistant Store Manager
Are you ready to take your career to the next level and make a lasting impact in retail?
About the Role
This is an exciting opportunity to develop your leadership skills, work with a talented team, and contribute to the success of our optical and audiology services.
Key Responsibilities:
* Lead and Inspire: Guide, coach, and develop team members to deliver exceptional service and reach their full potential.
* Deliver Outstanding Customer Experiences: Ensure every customer receives personalized care and expert advice tailored to their needs.
* Drive Success: Oversee day-to-day store operations, keeping everything running smoothly and to high standards.
* Grow Together: Monitor team performance, support continuous improvement, and contribute to the success of both Optical and Audiology services.
Requirements:
* You come from a retail background and are ready to take the next step in developing your leadership skills.
* Problem-solving comes naturally to you. You're driven and always on the lookout for ways to keep customers coming back feeling good.
* You know how to keep your cool, communicate clearly, and maintain professionalism even during the busiest times.
* Building rapport is your thing. You take pride in delivering high-quality service and being a go-to team player in store.
What We Offer:
* Opportunities to explore our Pathway Program and take steps toward becoming a business owner.
* Chance to work with well-known brands such as Vivienne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, Florence by Mills, and more.
* Two free pairs of glasses each year.
* Birthday leave and Volunteer leave.
* Access to our Perks App - exclusive discounts and shopping programs with multiple retailers and grocers.
About Us
We're committed to creating a diverse, inclusive, and flexible culture that enables our people to bring their whole selves to work and be proud of doing so.